Refund Policy

This policy covers refunds for Verifeon Premium, our $5/month per-server subscription. If anything here is unclear, reach out via buildondiscord.com before requesting a refund — we're happy to help directly.

1. Subscription billing

Verifeon Premium is billed monthly, per server, and renews automatically until cancelled. You can cancel at any time from your server's Verifeon dashboard; cancelling stops future renewals but does not automatically refund the current billing period.

2. Standard refund window

If you're charged for Verifeon Premium and decide it isn't right for your server, you can request a full refund within 7 days of that charge. This applies to your first payment on a server, and to renewal charges, provided the request is made within the 7-day window.

3. After the refund window

Requests made more than 7 days after a charge are handled on a case-by-case basis — for example, if a technical issue on our end prevented Premium features from working correctly. We don't offer partial refunds for unused days within an active billing period outside of this window.

4. Non-refundable situations

• Charges disputed after Premium features (ad-free verification, geo-targeting, alt-account blocking, custom age rules, or detailed logs) have been actively used for an extended period within the same billing cycle.
• Refund requests based on a server owner's own misconfiguration of Verifeon's settings.
• Accounts or servers removed from Discord, or Verifeon removed from a server, for violating our Terms of Service.

5. How to request a refund

Contact YokoyaDev via buildondiscord.com with your server ID and the approximate date of the charge. Approved refunds are returned to your original payment method and typically appear within 5–10 business days, depending on your payment provider.

6. Changes to this policy

We may update this Refund Policy as Verifeon's payment provider or plans change. The "Last updated" date above reflects the most recent revision.